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  • Specifying
  • 1 min de lectura

Seven lines that turn an enquiry into a quotation

Most enquiries come back as a request for more information. Seven facts are usually the whole difference, and none of them takes more than a minute to look up.

Why a price comes back as a question

A sanitary valve is not one product. The same nominal size covers a dozen builds that differ in seat, in body finish, in actuation and in connection, and each of those changes the price and the lead time.

So an enquiry that names only a size and a type cannot be priced. It can only be answered with the list of things the person answering now has to ask, and that exchange is usually where a week goes.

The seven

Size and connection standard. The nominal bore and whether it terminates in a clamp, a weld, a union, and to which standard — DIN, SMS, ISO or 3-A. Half of all requoting starts here.

Body and seat material. The grade of steel and the elastomer, or the duty they have to survive if you would rather we chose.

Actuation. Manual, pneumatic single or double acting, and whether a position feedback is needed.

Quantity, and whether it repeats. A hundred once and a hundred a quarter are different prices.

What runs through it, at what temperature and pressure.

The cleaning regime. Chemistry, temperature, frequency, and whether it ends in steam.

The destination port and the Incoterm you work on.

What you get back

With those seven a quotation arrives priced, with a lead time, and with the certificates named. Without them the first reply is a form.

If a fact is genuinely unknown, say so rather than leaving it out — "we do not yet know the CIP temperature" tells us to quote a seat that covers the range, and leaving it blank tells us nothing at all.

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